Refund and Returns Policy

We hope that you are very happy with your purchase from Diddy Diners. However, if for any reason this is not the case, please return the item to us within 30 days in the same condition & packaging in which it has been received. Please also be sure to include your name and address.

Please note that we will refund the cost of the item but not the cost of return postage. Return postage is at the senders expense. It is highly recommended that you use a tracked postal service and retain proof of postage.

Please note that the following items are non-returnable:

  • Party bags
  • Gift cards
  • Downloadable products
  • Sale items

Should you wish to return an item to us, please send it to:

Diddy Diners, 46 The Ridings, Surbiton, KT5 8HQ.

Processing refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

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